Privacy Policy

This Privacy Policy explains how Vivid Press processes personal data when visitors use the website, submit files, request print services, or communicate with us about photo and art printing.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Collection

Data We Collect

We may collect identification and contact details, order and inquiry information, uploaded image files, technical data about device and browser use, and records related to file review, proof approval, production, collection, and local delivery. Where payment is made through our site or related channels, we may also process limited payment and transaction details necessary to complete the order.

The categories of data collected depend on how users interact with the site and services.
02 · Sources

How We Collect Data

We receive data from contact forms, email communication, file uploads, proof review steps, and payment or delivery arrangements. We may also generate internal records from service use, such as order status, production notes, and basic technical logs needed to operate the website and manage requests.

Most information is provided directly by the user during inquiry, file submission, or order handling.
03 · Cookies

Types of Cookies

The site may use session cookies, persistent cookies, and similar technologies. These may be necessary for core functions, help remember preferences, or support measurement of site performance and form use. We do not rely on cookies to make decisions about users that have legal or similarly significant effects.

Cookie use is limited to operational and basic analytical purposes.
04 · Controls

Cookie Control

We use cookies and similar tools to support site operation, remember basic preferences, and understand how the site is used. Users can usually control cookies through their browser settings, and some features may not function properly if cookies are disabled.

Browser settings can be used to limit or remove non-essential cookies.
Privacy Office

Contact Information

Email address
Telephone
+54 9 11 2921-3646
Postal address
Calle Monseñor Lindor Ferreyra 5963, X5963DQO Villa del Rosario Córdoba
Privacy inquiries
User Rights

Your Rights

Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion where permitted, restriction of certain processing, or objection to processing based on legitimate interests. Some requests may be limited by legal or operational requirements.

Available rights may vary according to the applicable law and the nature of the request.
Requests

How to Make a Request

Requests should describe the data or activity in question so we can review them efficiently. We may ask for additional details to verify identity and to determine whether any legal exception applies before we respond.

We may need information to confirm identity before acting on a request.
Data Retention

Data Retention

We keep personal data only for as long as needed to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.

Retention depends on the purpose for which the information was collected.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the site and may provide an additional notice where appropriate. The date of the latest revision should be read together with the version currently posted.

We review this policy when our practices or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and profile suitability, prepare quotes, manage proof approval, produce printed items, arrange collection or local delivery, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited technical data to troubleshoot errors and improve basic site performance.

Processing is limited to the purposes described in this policy.
02 · Sharing

Sharing With Service Providers

We may share personal data with operational partners that help us host the website, process communications, manage files, support payment handling, or arrange local delivery. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed for their role.